Aqua

Protection Policy At Aqua, your trust is as important to us as the shine we leave on your car. This Protection Policy explains how we safeguard your information, keep our platform secure, and make sure your digital experience with us is as smooth as your freshly cleaned vehicle. 1. Respect for Your Privacy We don’t collect what we don’t need — and we protect what we do: When you use our booking system, leave a review, or request a callback, we collect only the information needed to serve you. All personal data is handled confidentially and stored with care in secure systems. We don’t sell, trade, or casually share your information with anyone. 2. Simple and Safe Payments Whether you pay online or in person, we keep things secure: Payments made through our website are processed by professional platforms with built-in fraud protection. We never store your payment card numbers or bank details on our servers. Any payment attempt that looks suspicious is automatically paused and reviewed. 3. Booking Security Your bookings are your business — and we keep them private: Each booking is stored under a unique, secure ID that only you and our staff can access. If you create an account, it’s protected with encrypted credentials and session controls. We log access to your booking history to prevent any unauthorized actions. 4. Cookies and Personalization We use cookies, but only to make your experience smoother: Cookies help us remember your last booking, preferred service package, or vehicle type. They don’t collect sensitive data or follow you across the internet. You can disable them any time in your browser settings — no hard feelings. 5. Platform Safety Our website is designed to be clean, inside and out: We apply firewall rules, bot protection, and real-time security checks to keep bad actors out. Software updates are done routinely to patch vulnerabilities and improve system performance. Traffic is monitored for abuse — and anything that doesn’t belong gets filtered instantly. 6. Customer Conduct and Fair Use We want our platform to be fair for everyone: Any attempt to overload our systems, send spam through our forms, or abuse our staff digitally will result in restricted access. Fake bookings, identity spoofing, or harmful behavior will be flagged and escalated. 7. Data Access and Responsibility Only qualified staff see your data — and only when it’s needed: We apply “need-to-know” principles to all internal access. Every team member with system access is trained in secure handling and customer confidentiality. We never reuse your data for other services or campaigns without your permission. 8. When Things Change We may update this policy as our systems or services grow: If changes affect how your data is used, we’ll make that clear on the site. By continuing to use the Aqua platform, you accept the latest version of this Protection Policy.